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Home Owner

  • All I need is a smart home design right now . Do you offer free designs?
  • Can I change the colour of the LED indicators on my buttons?
  • Can I control each socket on the Double Power Point seperatley?
  • Can I control my home when I am away?
  • Can I speak to a real person for some help?
  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Can I use PIXIE dimmers, switches and timers without Bluetooth?
  • Can I use PIXIE switches and dimmers without Bluetooth control?
  • Can you personalise the PIXIE APP?
  • Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?
  • Do PIXIE switches only work with SAL downlights?
  • Does PIXIE fit into iconic®?
  • Does PIXIE fit into Saturn®
  • Does PIXIE fit into Zen®
  • DOES PIXIE HAVE AN API
  • Does PIXIE still operate if I lose my phone or my phone battery is flat?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE Work with Smoke Detectors – Smart Smoke Detectors Australia
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • Getting started – how to create a home in the PIXIE App
  • Google Home has stopped working unexpectedly Why?
  • How can I get some help?
  • How do I activate/deactivate Child Lock function on the Double Power Point?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I set a minimum dim level for my lights?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • HOW DOES PIXIE WORK WITH APPLE HOMEKIT
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How does PIXIE work with Home Assistant
  • HOW DOES PIXIE WORK WITH MATTER?
  • How Does PIXIE Work with ZETR Switch Grids
  • How does the PIXIE system work wirelessly?
  • How does the PIXIE Touch Panel work?
  • How to add more family members to control your PIXIE Plus home
  • How to control devices with the PIXIE App
  • How to control sensors with PIXIE
  • How to create and use Groups and Scenes in the PIXIE App
  • How to create schedules in the PIXIE App
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup Mobile Device Widgets with PIXIE PLUS
  • How to Setup SIRI Shortcuts with PIXIE PLUS
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • I have lost my device from the PIXIE App. Why?
  • I’m experiencing issue savings scenes or activating scenes via voice control
  • Introducing PIXIE 2022
  • My lights are dimmed really low, how do I make them immediately go to full?
  • My PIXIE dimmer stopped working
  • My SAL Pixie App could not find any devices on my phone?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • PIXIE Sensors
  • What brochures are available for PIXIE to give my customers?
  • What do the lights on my PIXIE Gateway mean?
  • What happens to my PIXIE smart home if the power goes out?
  • What is in the PIXIE Touch Panel Value Kits
  • What is MASTERlink and How to Use It
  • What is RippleShield Technology
  • What is the SWL10L and SBP10L non smart mechs for?
  • What voice assistants and internet services does SAL Pixie operate with?
  • What wall plates does PIXIE fit into?
  • What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the “schedule” keep working?
  • What’s the difference between the PIXIE App and the PIXIE Plus App?
  • Where do I download the PIXIE Apps?
  • Which Ceiling Fans Does PIXIE work with?
  • Why are my LED Lights flickering?
  • Why can’t I find any PIXIE devices when I use an Android phone?
  • Why can’t I update firmware on PIXIE devices
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Why is my PIXIE dimmer switch showing blue red and white
  • Will PIXIE work with my mobile phone?

Installation

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • All I need is a smart home design right now . Do you offer free designs?
  • Can I change the colour of the LED indicators on my buttons?
  • Can I control my home when I am away?
  • Can I speak to a real person for some help?
  • Can PIXIE control garden lights?
  • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
  • Can the PIXIE switch control a ceiling sweep/cooling fan?
  • Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?
  • Do I need to PAIR a multi-function device to enable operation?
  • Do I need to PAIR a two-way switch *S2WBT* device to enable operation?
  • Do SAL PIXIE Bluetooth devices operate with Bluetooth mesh?
  • Does PIXIE still operate if the internet stops working?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE Work with Hunter Pacific International Ceiling Fans?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE Work with Smoke Detectors – Smart Smoke Detectors Australia
  • Does PIXIE Work With Ventair Fans
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • Does the SAL PIXIE timer *STC/BT* require a PIXIE switch or dimmer to operate?
  • Does the SDD300BTAM need to be de-rated in multi-gang plates?
  • Getting started – how to create a home in the PIXIE App
  • How can I boost the range of my Bluetooth® Mesh?
  • How can I get some help?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I control loads more than 600Watts with PIXIE?
  • How do I create a GEOFENCE with PIXIE?
  • How do you wire a relay or contactor with an SWL350BT Smart Switch?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How Does PIXIE Work with ZETR Switch Grids
  • How does the PIXIE system work wirelessly?
  • How does the PIXIE Touch Panel work?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to do 2 way and 3 way control with PIXIE
  • How to make a PIXIE Sensor Timeout longer than 30 minutes?
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to perform Bluetooth Mesh Signal Strength test in the PIXIE App
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to setup Sunrise and Sunset Schedules
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • How to Update Firmware in PIXIE Devices
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
  • How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • I have lost my device from the PIXIE App. Why?
  • I’m hearing a noise from my PIXIE product, why?
  • In PIXIE app, there is a group control function. Do all the grouped PIXIE products have to be installed on the same eletrical circuit?
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • My PIXIE dimmer stopped working
  • My PIXIE Gateway Firmware update stuck
  • My PIXIE Switch Doesn’t Hold
  • My PIXIE switch turn on and then off again right away. Why?
  • My SAL Pixie App could not find any devices on my phone?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • PIXIE Sensors
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What happens to my PIXIE smart home if the power goes out?
  • What is a load correction device or CAPACITOR used for with PIXIE?
  • What is MASTERlink and How to Use It
  • What is RippleShield and how does it work with PIXIE?
  • What is RippleShield Technology
  • What is the best way to dim LED Strip
  • What is the signal distance of a PIXIE Bluetooth device?
  • What is the SWL10L and SBP10L non smart mechs for?
  • What the difference between the PIXIE STCBT timer and PIXIE STS350BT smart timer switch?
  • What training is available for PIXIE?
  • What voice assistants and internet services does SAL Pixie operate with?
  • What wall plates does PIXIE fit into?
  • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
  • What’s the difference between the SMF/BT and S2W/BT?
  • Where do I find my PIXIE training voucher code?
  • Why are my LED Lights flickering?
  • Why do my PIXIE switches keep blowing / failing / popping?
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Will PIXIE work with my mobile phone?

Integration

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?
  • Can I speak to a real person for some help?
  • Can I use PIXIE to control my projector screen?
  • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
  • Does PIXIE allow me to do 2way and 3way switching?
  • Does PIXIE have a public API/SDK to integrate with?
  • Does PIXIE still operate if the internet stops working?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE Work With Daikin
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE Work with Smoke Detectors – Smart Smoke Detectors Australia
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • How can I get some help?
  • How do I create a GEOFENCE with PIXIE?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How does PIXIE work with Home Assistant
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to control sensors with PIXIE
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • PIXIE Sensors
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What automatic blinds does PIXIE work with?
  • What garage doors does PIXIE work with?
  • What is MASTERlink and How to Use It
  • Which Ceiling Fans Does PIXIE work with?
  • Air conditioning
    • Does PIXIE work with air conditioning systems?
    • Does PIXIE Work With Daikin
    • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Blinds
    • Does PIXIE work with MORITZ Blind and Curtain Motors
    • Does PIXIE work with Rollease Acmeda blinds?
    • Does PIXIE work with SOMFY blinds?
    • How does the PIXIE Touch Panel work?
    • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • Using Samsung SmartThings with PIXIE to Control More Devices
    • What automatic blinds does PIXIE work with?
  • Ceiling Fans
    • Can the PIXIE switch control a ceiling sweep/cooling fan?
    • Does PIXIE Work with Hunter Pacific International Ceiling Fans?
    • Does PIXIE Work With Ventair Fans
    • How does the PIXIE Touch Panel work?
    • What types of fans can I control with PIXIE?
    • Which Ceiling Fans Does PIXIE work with?
  • Garage Doors
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • Intercom
    • Does PIXIE work with Intercom Systems?
    • How Does PIXIE Integrate with DaHua IP Intercom Systems?
    • How does PIXIE work with HIK Vision Intercom Systems?
  • Music
    • Does PIXIE work with Sonos?
    • Does PIXIE work with Spotify?
  • Sensors
    • Does PIXIE Work with Smoke Detectors – Smart Smoke Detectors Australia
    • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
    • How to control sensors with PIXIE
    • How to make a PIXIE Sensor Timeout longer than 30 minutes?
    • PIXIE Sensors

PIXIE Apps

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Can you personalise the PIXIE APP?
  • Does PIXIE still operate if I lose my phone or my phone battery is flat?
  • Getting started – how to create a home in the PIXIE App
  • How to Add Devices in the PIXIE App
  • How to add more family members to control your PIXIE Plus home
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to control devices with the PIXIE App
  • How to create and use Groups and Scenes in the PIXIE App
  • How to create schedules in the PIXIE App
  • How to give family members control of your PIXIE home from their phones.
  • How to Pair PIXIE Devices in the PIXIE App
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to perform Bluetooth Mesh Signal Strength test in the PIXIE App
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup Mobile Device Widgets with PIXIE PLUS
  • How to transfer from the PIXIE App to the PIXIE Plus App
  • How to update firmware in PIXIE devices from the PIXIE App
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What is MASTERlink and How to Use It
  • What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the “schedule” keep working?
  • What’s the difference between the PIXIE App and the PIXIE Plus App?
  • Where do I download the PIXIE Apps?
  • Why can’t I find any PIXIE devices when I use an Android phone?
  • Why can’t I update firmware on PIXIE devices
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Will PIXIE work with my mobile phone?

PIXIE Training

  • Having trouble registering or logging into PIXIE training
  • How much does PIXIE training cost?
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • What training is available for PIXIE?
  • What’s the difference between the PIXIE online training and face to face training?
  • Where do I find my PIXIE training voucher code?

PIXIE Works With

  • Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?
  • Can I use PIXIE to control my projector screen?
  • Does PIXIE have a public API/SDK to integrate with?
  • DOES PIXIE HAVE AN API
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • HOW DOES PIXIE WORK WITH APPLE HOMEKIT
  • HOW DOES PIXIE WORK WITH MATTER?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup SIRI Shortcuts with PIXIE PLUS
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What automatic blinds does PIXIE work with?
  • What garage doors does PIXIE work with?
  • What is MASTERlink and How to Use It
  • What is RippleShield Technology
  • What types of fans can I control with PIXIE?
  • Which Ceiling Fans Does PIXIE work with?

Popular

  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • Introducing PIXIE 2022
  • My PIXIE 2 way Switch is not working
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • What brochures are available for PIXIE to give my customers?
  • What is an Inrush Current Limiter why do you need it and when do you use it?
  • What is RippleShield and how does it work with PIXIE?
  • What is the largest load I can switch with PIXIE?
  • What wall plates does PIXIE fit into?
  • What’s the difference between the SMF/BT and S2W/BT?
  • Why are my LED Lights flickering?

Products

  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Does PIXIE control RGBW LED Strip
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Heated Towel Rails?
  • Does the SDD300BTAM need to be de-rated in multi-gang plates?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I control loads more than 600Watts with PIXIE?
  • How do I set the SAL PIXIE timer for activity under an hour?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
  • How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster
  • How to use the PIXIE pro LED controllers – white and RGB
  • I have lost my device from the PIXIE App. Why?
  • My PIXIE 2 way Switch is not working
  • My PIXIE Gateway Firmware update stuck
  • My PIXIE Switch Doesn’t Hold
  • PIXIE Dimmer not working correctly or failing to operate reliably?
  • PIXIE Sensors
  • What is a load correction device or CAPACITOR used for with PIXIE?
  • What is in the PIXIE Touch Panel Value Kits
  • What is RippleShield and how does it work with PIXIE?
  • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
  • What’s the difference between the SDD350BT and the SDD300BTAM
  • Why is my PIXIE dimmer switch showing blue red and white
  • Dimmers
    • Advanced Troubleshooting for Electricians and Systems Integrators #1
    • Can I turn off the dimming function on the *PIXIE Smart Dimmer* and convert the device to a switch to control a non-dimmable load?
    • Can I use PIXIE dimmers, switches and timers without Bluetooth?
    • Can I use PIXIE switches and dimmers without Bluetooth control?
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Do PIXIE switches only work with SAL downlights?
    • Does PIXIE work with DALI and DALI2?
    • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
    • Does the SDD300BTAM need to be de-rated in multi-gang plates?
    • How do I change the dimmer off and on fade rate (dimmer slow on and off)
    • How do I pair a multifunction control *SMFBT?
    • How do I set a minimum dim level for my lights?
    • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
    • How to do 2 way and 3 way control with PIXIE
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • I’m hearing a noise from my PIXIE product, why?
    • My lights are dimmed really low, how do I make them immediately go to full?
    • My PIXIE dimmer stopped working
    • PIXIE Dimmer not working correctly or failing to operate reliably?
    • What is a load correction device or CAPACITOR used for with PIXIE?
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is in the PIXIE Touch Panel Value Kits
    • What is RippleShield and how does it work with PIXIE?
    • What is the best way to dim LED Strip
    • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
    • What’s the difference between the SDD350BT and the SDD300BTAM
    • Why do my PIXIE switches keep blowing / failing / popping?
    • Why is my PIXIE dimmer switch showing blue red and white
    • Will SAL PIXIE devices operate with a magnetic or leading edge load?
  • Gateway
    • Google Home has stopped working unexpectedly Why?
    • How many (master) PIXIE devices eg: switches or dimmers can I connect to a PIXIE HOME
    • How many users can I have controlling a SAL PIXIE HOME?
    • How to setup Sunrise and Sunset Schedules
    • My PIXIE Gateway Firmware update stuck
    • Using Samsung SmartThings with PIXIE to Control More Devices
    • What do the lights on my PIXIE Gateway mean?
    • What is in the PIXIE Touch Panel Value Kits
    • Why wont my PIXIE Gateway connect to my WiFi network?
  • LED Strip Controller
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Does PIXIE control RGBW LED Strip
    • How to use the PIXIE pro LED controllers – white and RGB
    • What is the best way to dim LED Strip
  • Multifunction
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Do I need to PAIR a two-way switch *S2WBT* device to enable operation?
    • How do I pair a multifunction control *SMFBT?
    • How to do 2 way and 3 way control with PIXIE
    • How to Pair PIXIE Scenes to a Multifunction Controller
    • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • What’s the difference between the SMF/BT and S2W/BT?
  • Sensors
    • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
    • PIXIE Sensors
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is MASTERlink and How to Use It
    • Why do my PIXIE switches keep blowing / failing / popping?
  • Switches
    • Advanced Troubleshooting for Electricians and Systems Integrators #1
    • Can I control each socket on the Double Power Point seperatley?
    • Can I use PIXIE dimmers, switches and timers without Bluetooth?
    • Can I use PIXIE switches and dimmers without Bluetooth control?
    • Can PIXIE control garden lights?
    • Can PIXIE switch turn ON/OFF a contactor (relay) to control super large loads (e.g. 3000 W) like house heaters, swimming pools, fans?
    • Do PIXIE switches only work with SAL downlights?
    • Does PIXIE work with Heated Towel Rails?
    • How do I activate/deactivate Child Lock function on the Double Power Point?
    • How do I control loads more than 600Watts with PIXIE?
    • How do I pair a multifunction control *SMFBT?
    • How do you wire a relay or contactor with an SWL350BT Smart Switch?
    • How to control sensors with PIXIE
    • How to do 2 way and 3 way control with PIXIE
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
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Does PIXIE Work with Smoke Detectors – Smart Smoke Detectors Australia

11 min read

Yes, using the PIXIE Transceiver (PC100CS-R-BTAM) and a PIXIE Gateway (SGW3/BTAM) its possible to connect any Smoke Detector with a dry contact / volt free output and have the PIXIE system notify you via push messages on your mobile device of a Smoke Detector event.

In this detailed support article we explain how it all works and offer a range of smoke detectors to which you can connect PIXIE too.

 

What’s Needed for PIXIE Smoke Detector Notifications to Operate? #

The very first thing you must do is update all software:

  • 📱🔄 Update the PIXIE PLUS App
  • 📡🔄 Update the PIXIE Gateway – remember you may need to wait a minute or 2 after updating the gateway before proceeding as it reboots.
  • 🛠️🔄 Update the Transceiver Firmware

 

💡

PIXIE Gateway and PIXIE PLUS Needed These advanced features and functions can only be accessed with the PIXIE PLUS app, which requires a PIXIE Gateway. Push notifications require internet connection also.

 

You will also need a compatible smoke detector and we have provided a list of options at the end of this article as SAL PIXIE does not make Smoke detectors.

 

 

Activate Notifications in the PIXIE PLUS App #

Once  you have updated the PIXIE PLUS app and the PIXIE Gateway, you will now be able to see additional capabilities for the NOTIFICATION section.

To get there, from the home page ( favourites ), top right hand corner, 3 little dots, select Settings, select Notification.

 

 

For the Transceiver to work correctly you must enable Push Notifications which until now were only available for Garage Door notifications for users with the PIXIE Garage Door and Gate Controller.

Make Sure “All Sensors” is also toggled ON.

Once this is enabled, any function you create for the Transceiver will send Push Notifications to your mobile device as long as its STATUS is ARMED.

Additionally when you ARM and DISARM the transceiver device, you will receive Push Notifications of these changes to the Armed and Disarmed status.

 

Do Not Disturb #

Also, choose if there is a time period when you would not like to receive notifications via the Do Not Disturb function toggle.

As this article is specifically addressing integration of smoke detectors it may be wise to disable these altogether, that is do not use Do Not Disturb

 

 

The PIXIE Transceiver #

PIXIE Contact Sensor Transceiver is a smart PIXIE device that monitors open & closed status of gates/doors/windows, via a set of contact sensors (sold separately).

With this recent firmware update ( September 2025 ) its now possible to also send customisable push notification when trigger events occur, via 2 new functions:

  • ⚡🔔 Latch Notifier – Send separate, custom messages with Emojis –  on Latch event and on Unlatch Event
  • 🔒🔔 Pulse Notifier – Send a single customisable message with Emojis – on Pulse event

 

 

First, Update Firmware #

Whether you already have this device in your home or you have just bought it new specifically for this function, you will need to update the firmware.

For users already with this in their home follow the standard process to Update Master Device Firmware.

For new additions there’s an extra step.

When you first scan and add the device you are asked what type of function you would like.

 

 

To start, just choose the “DOOR SENSOR” option.

Add the device, and then update the firmware via the standard process to Update Master Device Firmware.

Then, FACTORY RESET the device – press the service button 9 times quickly within 2-3 seconds.

The Transceiver device will flash blue and white to indicate it has been reset. Head to the device in the PIXIE PLUS app, and choose the delete function on screen.

Now head back to ADD DEVICES, the PIXIE PLUS app will scan again and find the Sensor Transceiver again, ADD it, but this time choose the LATCH Notifier or PULSE notifier option as you need.

 

 

Armed and Disarmed #

The PIXIE Transceiver also has 2 operating modes – Armed and Disarmed – and these operating states can be changed:

  • Manually with direct device control from the app
  • By pairing a PIXIE Multifunction controller to it
  • Via a Schedule
  • As part of a Scene
  • Via PROGRAMode program (THEN) action

 

⚠️

Armed and DisarmedOn the Transceiver device the LED status indicator will be changed between GREEN and RED, based on the status of the device.

 

This provides some additional logic control capabilities based on simple state changes:

  1. When Push Notifications are DISABLED and/or SENSORs are DISABLED in Push Notifications, no matter the state – Armed or Disarmed – you will not receive any Push Notifications.
  2. When the Transceiver is ARMED and you have Push Notifications / Sensors enabled you will receive PUSH NOTIFICATIONS
  3. When the Transceiver is DISARMED and you have Push Notifications / Sensors enabled you will NOT receive PUSH NOTIFICATIONS

 

 

 

As you can see with the combination of these functions  you can really fine tune how and when you receive Push Notifications from the Transceiver:

  1. 🔔 Enabling Push Notification
  2. 📵 Do Not Disturb Time Period
  3. 🔒 Armed and Disarmed status

 

 

MASTER Link Functions #

One last function to note about the Transceiver is that it also has MASTER Link functionality which can be enabled.

MASTER Link enables users to impact other devices or groups in the PIXIE Home when Pulsed, Latched and/or Unlatched, depending on the  operation you have chosen to use the Transceiver with.

MASTER Link transmits directly over Bluetooth Mesh to the PIXIE home mesh, does not depend on the PIXIE Gateway, WiFi or the home network being intact and operational, and provides a level of certainty with respects to the operation being requested.

In this case, when a SMOKE Alarm is connected to the Transceiver, it would be possible, for example, to turn on all the INSIDE lights to 100%.

If you were sleeping and this happened, this could be an effective way to let you know of the smoke alarm event – assuming you were not woken by the smoke alarm noise.

🌟

More MASTER Link funAnother option using MASTER Link could be to make all OUTSIDE LIGHTS FLASH ON AND OFF upon a SMOKE ALARM EVENT ONLY when you are on holiday.

You would simply only ARM the Transceiver when you go away on holiday, and connect the MASTER Link function to a device or group to activate the outside lights ( which could in turn run a scene to flash them on and off!!! )

 

 

The Notifier #

There are 2 Notifiers now available with the PIXIE Transceiver:

  • ⚡🔔 Latch Notifier – Send separate, custom messages with Emojis –  on Latch event and on Unlatch Event
  • 🔒🔔 Pulse Notifier – Send a single customisable message with Emojis – on Pulse event

 

As each PIXIE Transceiver can be named, when the Push Notification is sent user are informed which device has been activated AND a specific message from that device is communicated.

 

 

Latch Notifier #

The Latch Notifier allows users to create custom Push Notifications for  a LATCH even and an UNLATCH events. These are defined as separate messages in the app.

 

 

For example:

🚨 SMOKE Detector has Activated!! 🚨

The customisable messages also enable use of Emjos which can be useful on mobile phones which often receive a lot of notifications.

 

💡

Great for Alarm Systems Too!Whilst we’re specifically concerned with Smoke Detectors in this article, using the Transceiver to connect to alarm systems, with these latch and unlatch functions, can provide an alternate or additive communications path to the security system messaging, to alert users that the alarm has been Deactivated or Activated too.

 

Pulse Notifier #

The Pulse notifier only has a single messaging option available with the ability to define the period, in seconds, for the Pulse.

That is, if the Transceiver is set to receive a PULSE message ( open and close / latch and unlatch) users can determine an exact PULSE length, in seconds,  starting at 1s and up to 20s in length.

This can help compatibility with a range of different smoke detectors which may have specific output pulse ranges in their capabilities.

 

 

 

History Log #

PIXIE PLUS also has a log function which provides a 7 day review of all network functions from schedules, scenes, PROGRAMs, Notifier Events and Alarm/ Disarm Events from the PIXIE Transceiver.

A useful way to review if there are any events which have occurred that may have been missed and to review system operation.

 

 

 

Compatible Smoke Alarms #

Compatible Smoke Alarms must have a dry contact output as the PIXIE Transceiver will only accept volt free/ dry contact inputs from these – it cannot accept mains rated relay outputs, doing so would irreversibly damage the product.

The great news is that there are a lot of Smoke Detectors which have the dry contact outputs built in already.

If you already have mains powered Smoke Detectors there are also a range of kits which can be fitted to these existing Smoke Detectors so that they can provide these dry contact outputs to operate with the PIXIE Transceiver.

 

240V Smoke Alarms with Dry-Contact Outputs (Australia) #

The table below lists Australian-available 240V mains-powered smoke alarms and compatible relay bases (or modules) that provide dry contact (volt-free) outputs.

Each entry includes the manufacturer, part number, a brief product description, and a link to the product page (from an Australian manufacturer or supplier).

Note SAL PIXIE has no affiliation with any of these products and have not tested these or verified the information is true and accurate. The information provided has been derived from the relevant manufacturers websites and users are encouraged to undertake there own research to determine compatibility.

 

  • Manufacturer: Clipsal (Schneider Electric)
  • Part Number: 755RB
  • Product Description: Relay Mounting Base – Optional base for Clipsal 755 series 240 V smoke alarms (e.g. 755PSMA4). Provides an isolated changeover relay (NO/NC, dry contact) for integrating alarms with third-party devices (lights, sirens, etc.), plus remote Test/Hush input clipsal.com

 

  • Manufacturer: Clipsal (Schneider Electric)
  • Part Number: 756
  • Product Description: Smoke Alarm Isolation Unit – An add-on module (surface-mount) compatible with Clipsal FireTek 755 series alarms. Provides a set of isolated N.O. and N.C. dry contacts that close on alarm, allowing activation of auxiliary devices (e.g. sirens, strobes, security panels) when the interconnected smoke alarm system triggers clipsal.

 

  • Manufacturer: Red Smoke Alarms
  • Part Number: RRB
  • Product Description: Relay Base – Mounting base for Red R240/R240RC series 240 V smoke alarms. Integrates Red alarms with external devices via a voltage-free changeover contact. The relay can be configured to activate on a local alarm only or on any interconnected alarm, enabling control of lights, sirens, etc. (Dry contact rated 250 V AC, 2 A device.report.)

 

  • Manufacturer: Red Smoke Alarms
  • Part Number: RRURF
  • Product Description: 240 V RF Relay Unit – Standalone relay module (mains powered, with 10-year lithium backup) that links to Red’s wireless or hardwired interconnected alarms. When any linked alarm triggers, the unit’s volt-free relay contacts (NO/NC, rated 250 V AC 5 A) activate. Supports up to 20 wireless and 40 wired interconnections; ideal for signaling lighting, fans or panels upon alarm.

 

  • Manufacturer: PSA (Lifesaver Series)
  • Part Number: LIFSAIR (Gen 2)
  • Product Description: Smoke Alarm Isolation Relay – In-line relay module for PSA Lifesaver 240 V smoke, heat, and CO alarms. Provides dry contact outputs (one NO & one NC) rated at 240 V AC / 30 V DC @ 5 A for connection to auxiliary devices. psaproducts.com.au. Operates only when a connected alarm is in alarm state (and even in mains failure, via the interconnect line) psaproducts.com.au. Features selectable relay modes (latching, pulse, or CO-only).

 

  • Manufacturer: Brooks (Ei Electronics)
  • Part Number: BA128
  • Product Description: 230 V Relay Base – Surface-mount base with integral relay for Brooks mains alarms (suits Brooks/Ei 140RC, 160e, and 3000 series detectors). When the attached smoke/heat alarm goes into alarm, the base’s isolated changeover contacts (rated 250 V AC, 8 A resistive) activate. brooks.com.au. Used to interface alarms with emergency lighting, door releases, alarm panels, etc.

 

  • Manufacturer: Cavius
  • Part Number: 9005 CAVRI
  • Product Description: Wireless Family Relay Interface – A 240 V mains-powered relay unit (with battery backup) for Cavius Wireless Family smoke/heat alarms. It provides a volt-free NO/NC relay output (changeover contacts) that closes when any linked Cavius alarm is triggered. cavius.com.au. Rated for 250 V AC @ 5 A (or 30 V DC @ 5 A) cavius.com.au, it allows connection of alarms to security systems, BMS/fire panels, strobes, door holders, etc., and also features a trigger input for activating the alarms from external systems.

 

Each of the above solutions is available through Australian suppliers or manufacturers and is designed to provide a dry contact (volt-free) output from a mains-powered smoke alarm system to the PIXIE Translator.

This output can then be used to trigger external devices such as alarm panels, ventilation shut-offs, strobes, or other safety systems as needed. All listed products meet relevant Australian standards for smoke alarms and accessories.

 


 

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Updated on September 5, 2025
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Table of Contents
  • What's Needed for PIXIE Smoke Detector Notifications to Operate?
    • Activate Notifications in the PIXIE PLUS App
    • Do Not Disturb
    • The PIXIE Transceiver
      • First, Update Firmware
      • Armed and Disarmed
      • MASTER Link Functions
    • The Notifier
      • Latch Notifier
      • Pulse Notifier
    • History Log
    • Compatible Smoke Alarms
      • 240V Smoke Alarms with Dry-Contact Outputs (Australia)
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