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PIXIE Smart Home Encyclopedia

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Advanced Troubleshooting for Electricians and Systems Integrators #1

As the PIXIE range of products and experience in the market place continues to grow...

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All I need is a smart home design right now . Do you offer free designs?

PIXIE provides a free smart home design service. All you need to do is provide your...

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Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer

Yes. The PIXIE Lt8915DIMBT ( single colour 12v / 24v LED strip dimmer controller) and the...

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Can I upload my own photos onto the PIXIE Touch Panel?

Yes as of December 2022, its possible to upload photos from your mobile device to...

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Can I speak to a real person for some help?

Yes! Simply call the TOLL FREE Support line: 1800 256 843 If the line is busy...

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Can PIXIE control garden lights?

Introduction Yes PIXIE can control low voltage garden light and 240V garden lighting. This is achieved with...

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Can I use PIXIE to control my projector screen?

Yes, using the PIXIE Blind and Signal controller as a dry contact output device/ or...

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Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?

Yes, using the PIXIE Blind and Signal controller as a dry contact interface device it...

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Can I change the colour of the LED indicators on my buttons?

Yes, some products allow this function and some do not. By default every PIXIE device has...

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Can I control each socket on the Double Power Point seperatley?

Yes the PIXIE Double power point allows individual control and individual schedules for each socket.

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Can I control my home when I am away?

Yes, with the PIXIE Gateway (SGW3/BTAM) installed you can control and access your home via...

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Can I use PIXIE dimmers, switches and timers without Bluetooth?

PIXIE dimmers, switches and timers operate from the wall plate as a traditional simple push-button...

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Can you personalise the PIXIE APP?

The SAL PIXIE APP does not provide the ability to customise the appearance, design or...

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Can PIXIE switch turn ON/OFF a contactor (relay) to control super large loads (e.g. 3000 W) like house heaters, swimming pools, fans?

Yes, and depending on which PIXIE device you are using you will require some different...

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Can the PIXIE switch control a ceiling sweep/cooling fan?

Yes, you can control power to a DC ceiling fan and as an isolation switch...

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Can I use PIXIE switches and dimmers without Bluetooth control?

Yes, the PIXIE range of switches and dimmers will function as a normal device without...

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Can I turn off the dimming function on the *PIXIE Smart Dimmer* and convert the device to a switch to control a non-dimmable load?

The SAL Pixie smart dimmer is not capable of performing in this manner. You can...

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Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?

Yes PIXIE works with Hager wall plates. Simply choose these "HYBRID" grid plate from Hager for...

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DOES PIXIE HAVE AN API

At this time there is no API for PIXIE    

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Does PIXIE work with Breezeway™ Powerlouvre™ Windows

Breezeway™ Powerlouvre™ Windows work with PIXIE blind and signal controller Using the PIXIE Blind and Signal...

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Does PIXIE control RGBW LED Strip

As of April 2024 PIXIE does not have an RGBW LED strip controller available. The PIXIE...

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Does PIXIE work with DALI and DALI2?

Yes PIXIE works with DALI and DALI2 using the PIXIE Smart DALI Broadcast Controller PC155DLB-R-BTAM. The...

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Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights

Yes. The PIXIE SDD300BTAM trailing edge dimmer works with the full range of SAL flickerGUARD downlights.     What...

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Does PIXIE Work With Mitsubishi Air Conditioning Systems?

Yes PIXIE provides integrated control with Mitsubishi Electric Air Conditioning systems - both split and...

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Does PIXIE work with MORITZ Blind and Curtain Motors

Yes PIXIE works with a range of motors from a range of Moritz motorised blinds...

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Does PIXIE work with and fit into Hager plates?

Yes PIXIE will fit into Hager plates. Complete details to be found here: https://pixiepartners.com.au/support-docs/do-hager-silhouette-allure-and-finesse-wall-plates-work-with-pixie/    

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Does PIXIE work with Intercom Systems and Video Doorbells?

31st may 2023 We have released the DaHua Intercom integration today. https://pixiepartners.com.au/support-docs/how-does-pixie-integrate-with-dahua-ip-intercom-systems/   https://dahuatech.com.au/about/      

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Does PIXIE fit into Zen®

Yes... Please see this knowledgebase article about PIXIE Fitting in. https://pixiepartners.com.au/support-docs/what-wall-plates-does-pixie-fit-into/    

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Does PIXIE fit into Saturn®

Yes ... Please see this knowledgebase article about PIXIE Fitting in. https://pixiepartners.com.au/support-docs/what-wall-plates-does-pixie-fit-into/    

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Does PIXIE work with Intercom Systems?

31st may 2023 We have released the DaHua Intercom integration today. https://pixiepartners.com.au/support-docs/how-does-pixie-integrate-with-dahua-ip-intercom-systems/   As of December 2024 PIXIE now...

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Does PIXIE work with Spotify?

Yes, using your Sonos system and PIXIE PLUS with the PIXIE Gen3 Gateway, its possible...

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Does PIXIE fit into iconic®?

Please see this knowledgebase article about PIXIE Fitting in. https://pixiepartners.com.au/support-docs/what-wall-plates-does-pixie-fit-into/    

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Does PIXIE work with air conditioning systems?

Yes there are a few different ways PIXIE can operate with different air conditioning systems. PIXIE...

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Does PIXIE have a public API/SDK to integrate with?

At this moment, PIXIE does not have a public API or SDK to integrate with. We...

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Does PIXIE work with Sonos?

Yes, using PIXIE PLUS and your Sonos S2 app and Sonos Speaker / Systems, its...

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Does PIXIE work with Heated Towel Rails?

Yes, using the PIXIE STS350BT / STS600BTAM Smart Timer Switch with both Scheduling and Timing,...

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Does the SDD300BTAM need to be de-rated in multi-gang plates?

As the new PIXIE SDD300BTAM is the Gen3 compact form factor it is now possible...

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Does PIXIE still operate if the internet stops working?

Introduction Yes. As all PIXIE devices communicate between themselves using Bluetooth Mesh technology, which does not depend...

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Does PIXIE work with Rollease Acmeda blinds?

Yes. PIXIE works with both 3-wire Rollease Acmedia and 4-wire motors for roller blinds, curtains,...

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Does PIXIE work with SOMFY blinds?

Yes. PIXIE works with both 3-wire (Somfy® RTS) and 4-wire motors for roller blinds, curtains,...

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Does PIXIE still operate if I lose my phone or my phone battery is flat?

You do not need your phone to be present or turned on for your PIXIE...

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Does PIXIE allow me to do 2way and 3way switching?

Yes PIXIE allows you to do 2way and 3way switching. In fact, with PIXIE you...

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Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?

The PIXIE smart home ecosystem is under constant development and all internet-enabled functions require both...

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Do SAL PIXIE Bluetooth devices operate with Bluetooth mesh?

Yes, SAL Pixie uses Bluetooth mesh for communication.

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Does the SAL PIXIE timer *STC/BT* require a PIXIE switch or dimmer to operate?

Yes and the timer devices need to be paired with a SAL Pixie master device...

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Do PIXIE switches only work with SAL downlights?

SAL PIXIE switch and dimming devices operate with most common lighting brands, subject to product...

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Do I need to PAIR a two-way switch *S2WBT* device to enable operation?

Yes, you must PAIR the switch devices to allow operation of the two-way/multi-way switching. See the...

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Do I need to PAIR a multi-function device to enable operation?

Yes, you must PAIR the multi-function devices to allow operation of the multi-way switching. See...

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Getting started - how to create a home in the PIXIE App

In this slideshow we show you step by step how to create a home in...

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Google Home has stopped working unexpectedly Why?

Google Home and PIXIE PLUS App need to be linked together. That is, your Google...

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H

How does PIXIE work with HIK Vision Intercom Systems?

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How to make a PIXIE Sensor Timeout longer than 30 minutes?

This is possible using any PIXIE sensor, a PIXIE smart timer switch (STS600BTAM) and use...

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HOW DOES PIXIE WORK WITH MATTER?

At this time PIXIE does not work with Matter.    

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HOW DOES PIXIE WORK WITH APPLE HOMEKIT

At this time PIXIE does not work with Apple Homekit. PIXIE PLUS does work with Apple...

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How does PIXIE work with Home Assistant

At this time PIXIE does not provide an interface to Home Assistant. Its true that we...

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How Does PIXIE Work with ZETR Switch Grids

ZETR switch grids and PIXIE Smart G3 modules and NON Smart Mechs fit together.   Download ZETR...

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How to Control a PIXIE sensor with a PIXIE sensor - PIXIE Sensor 2 way Control

In the article we will describe How to Control a PIXIE sensor with a PIXIE...

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How to use PIXIE Smart dimmers and switches with PRESTIGE plates

PIXIE smart mechanisms can be used with PRESTIGE™ style plates by using the PIXIE "BP"...

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How to Setup Mobile Device Widgets with PIXIE PLUS

Using the PIXIE PLUS app it is possible to activate WIDGETS which provide both iOS...

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How to Setup SIRI Shortcuts with PIXIE PLUS

Using the PIXIE PLUS app which requires the PIXIE Gateway (SGW3/BTAM) it is possible to...

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How Does PIXIE Integrate with DaHua IP Intercom Systems?

PIXIE provides a high-level integration to a range of DaHua IP Intercom systems, allowing homeowners...

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How do I control loads more than 600Watts with PIXIE?

There are a few different ways to control loads larger than 600W. The PIXIE SWL600BTAM is...

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How do I change the dimmer off and on fade rate (dimmer slow on and off)

This is a built in function for G2 and G3 PIXIE dimmers. This cannot be disabled. It...

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How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home

Watch the video below:   https://youtu.be/peF-cFmPl84

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How to Pair PIXIE Scenes to a Multifunction Controller

Watch the video below.   https://youtu.be/mGo_88uTlv8

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How does the PIXIE Touch Panel work?

The PIXIE Ambience Touch Panel is an optional device for homes using the PIXIE PLUS...

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How does the PIXIE system work wirelessly?

The information below was originally provided to a home owner who was experiencing some confusion...

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How do I create a GEOFENCE with PIXIE?

It's possible to create GEO FENCE events using the PIXIE PLUS App. When using the PIXIE...

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How to Sync Music to my PIXIE App and RGB LED Strip

Using the SAL PIXIE App and PIXIE PLUS Apps for iOS and Android its possible...

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How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS

Learn how to pair PIXIE scenes to a PIXIE multifunction controller (part#:SMF/BTAS). Pairing PIXIE scenes...

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How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster

The PC100T-R-BTAS can be used as a PIXIE Mesh booster, however there is a specific...

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How to use BELL PRESS or BP inputs and outputs on PIXIE Devices

A number of PIXIE devices have the ability to use BP or standard momentary mechanism...

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How to Setup and use the PIXIE Translator - PC100T-R-BTAS

The PIXIE PC100T-R-BTAS enables PIXIE to be integrated with 3rd party systems by receiving low...

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How many SFI enabled lights can be controlled per SDD400SFI Dimmers

The SFI solution stops nuisance flickering in LED down lights associated with the off peak...

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How can I get some help?

We have a number of ways to receive assistance with PIXIE, whether you are an...

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How much does PIXIE training cost?

Both the face to face training and the PIXIE online training course are provided free...

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How to perform Bluetooth Mesh Signal Strength test in the PIXIE App

In this slideshow we show you step by step how to  perform Bluetooth Mesh Signal...

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How to use the PIXIE pro LED controllers - white and RGB

In this video we show you step by step how to use the PIXIE pro...

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How to add more family members to control your PIXIE Plus home

In this video we show you step by step how to add more family members...

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How to setup Google Home with PIXIE Plus for voice control

In this video we show you step by step how to setup Google Home with...

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How to transfer from the PIXIE App to the PIXIE Plus App

In this video we show you step by step how to transfer from the PIXIE...

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How to Add Devices in the PIXIE App

In this video we show you step by step how to Add Devices in the...

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How to rename and delete devices in the PIXIE App

In this video we show you step by step how to rename and delete devices...

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How to give family members control of your PIXIE home from their phones.

In this video we show you step by step give family members control of your...

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How to create schedules in the PIXIE App

In this video we show you step by step how to create schedules in the...

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How to create and use Groups and Scenes in the PIXIE App

In this video we show you step by step how to create and use Groups...

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How to update firmware in PIXIE devices from the PIXIE App

In this video we show you step by step how to update firmware in PIXIE...

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How to control devices with the PIXIE App

In this video we show you step by step how to control devices with the...

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How to Pair PIXIE Devices in the PIXIE App

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How to control sensors with PIXIE

It is possible to control most 3-wire sensors from most manufacturers with PIXIE using the...

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How can I boost the range of my Bluetooth® Mesh?

PIXIE has a dedicated Bluetooth mesh booster to improve signal strength and mesh networking. There are...

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How do I set a minimum dim level for my lights?

For your lighting circuits with PIXIE smart dimmers it is possible to set a minimum...

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How do I activate/deactivate Child Lock function on the Double Power Point?

The Child Lock function can be turned on and off from the PIXIE or PIXIE...

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How do you wire a relay or contactor with an SWL350BT Smart Switch?

We have provided a wiring diagram below if you are using a PIXIE Smart Switch...

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How to do 2 way and 3 way control with PIXIE

It is possible to provide homeowners 2-way, 3 way  control and more using the PIXIE...

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How to setup Sunrise and Sunset Schedules

This FAQ comprises of a response provided to a customer enquiry. First if you are using...

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How to Update Firmware in PIXIE Devices

All Master and Secondary devices can have their firmware upgraded. Firmware is the software that each...

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How many users can I have controlling a SAL PIXIE HOME?

For SAL PIXIE installations, a maximum of one (1) user per device up to a...

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How many (master) PIXIE devices eg: switches or dimmers can I connect to a PIXIE HOME

The number of PIXIE Master devices depends on the generation of devices in use. -...

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How do I set the SAL PIXIE timer for activity under an hour?

This function must be set via the SAL PIXE app or SAL PIXIE Apps. Even if...

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