PIXIE Smart Home Encyclopedia

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My PIXIE Switch Doesn't Hold

Sometimes a PIXIE switch will not stay on. This can happen for a few reasons.   Insufficient Load The...

My PIXIE Gateway Firmware update stuck

There have been some reported cases of the PIXIE Gateway getting stuck or freezing when...

My PIXIE dimmer stopped working

If your PIXIE dimmer is not working here are a range of steps to help...

My PIXIE switch turn on and then off again right away. Why?

There could be a few reasons why this happens depending on how fast this happens.- ...

My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?

Controlling garage doors with PIXIE is typically performed using the PIXIE Blind and signal controller...

My lights are dimmed really low, how do I make them immediately go to full?

From the dimmer on the wall plate, press the dimmer button twice quickly.nnAll lights connected...

My PIXIE 2 way Switch is not working

Introduction Once the SAL PIXIE Multiway Switch S2WBT or S2WBTAS is installed correctly it is necessary...

My SAL Pixie App could not find any devices on my phone?

Circa March 2019, updates have been discovered with Google Android API affecting Bluetooth LE technology, which...