PIXIE Smart Home Encyclopedia AllABCDEFGHIJKLMNOPQRSTUVWXYZ W What is the SWL10L and SBP10L non smart mechs for? The SWL10L and SBP10L non smart mechs are meant for use in the PIXIE Ambience... Learn More → Why is my PIXIE app not connecting when opened? As there are two Apps for PIXIE this will depend on the version of App... Learn More → Why can't I update firmware on PIXIE devices From time to time we release new firmware updates for PIXIE hardware. Sometimes these firmware updates... Learn More → What is in the PIXIE Touch Panel Value Kits The PIXIE Touch Panel Value Kits are the most cost effective way to buy a... Learn More → What is MASTERlink and How to Use It MASTERlink is a new feature available as of April 2024 which allows one PIXIE Master... Learn More → Why do my PIXIE switches keep blowing / failing / popping? If you have installed PIXIE smart dimmers, switches or sensors and you have to continuously... Learn More → What is an Inrush Current Limiter why do you need it and when do you use it? The SAL SICL1235BTP is an inrush current limiter designed to reduce the destructive nature of... Learn More → What is RippleShield Technology Please head to this article for all the information: https://pixiepartners.com.au/support-docs/what-is-sal-sfi-sal-flicker-immunity-and-how-does-it-work-with-pixie/ Learn More → Where do I find my PIXIE training voucher code? To participate in the free online training course, electricians must first become a PIXIE Partners. On... Learn More → Which Ceiling Fans Does PIXIE work with? There are 2 types of Ceiling fans which work with PIXIE - AC Ceiling fans... Learn More → What is the best way to dim LED Strip The best way to dim LED strip for optimal performance with PIXIE is to use... Learn More → What is a load correction device or CAPACITOR used for with PIXIE? A load correction device or CAPACITOR ( also the part number if you need to... Learn More → Why is my PIXIE dimmer switch showing blue red and white Some PIXIE products have the ability to provide feedback via the LED indicator on the... Learn More → Why does my PIXIE system not work reliably? If you are experiencing your PIXIE system not always operating as expected when you use... Learn More → What brochures are available for PIXIE to give my customers? There are wide range of high quality brochures and tools to assist electricians explain the... Learn More → What's the difference between the PIXIE SDD300BTAM and the SDD400SFI Introduction Both the SDD300BTAM and the SDD400SFI work with the PIXIE smart home system. SDD300BTAM The SDD300BTAM is... Learn More → What's the difference between the SDD350BT and the SDD300BTAM Introduction The PIXIE smart home system has 2 primary dimmers 1. The SDD350BT - A Generation... Learn More → What wall plates does PIXIE fit into? Introduction PIXIE smart dimmers, switches and timer modules are a standard mechanism size for easy fitment... Learn More → What's the difference between the PIXIE online training and face to face training? Introduction SAL conducts 2 types of training for the PIXIE smart home system for electricians. One is... Learn More → What training is available for PIXIE? Introduction As PIXIE needs an electrician to install most of the products, all training has been... Learn More → What is RippleShield and how does it work with PIXIE? Introduction SFI or SAL Flicker Immunity - now called RippleShield™ - is a new system of... Learn More → Why are my LED Lights flickering? Define what type of flickering The first step is define what type of flickering. 1. Each... Learn More → What's the difference between the PIXIE App and the PIXIE Plus App? Introduction There is one range of products known as the PIXIE smart home range. There are 2... Learn More → Where do I download the PIXIE Apps? You can download the PIXIE Apps from the Google Play store for Android devices or... Learn More → Will PIXIE work with my mobile phone? PIXIE works with both Apple (iOS) and Android devices. Additionally there is an iPAD version for... Learn More → What is the largest load I can switch with PIXIE? PIXIE provides 3 different switching loads: 1. 600watt - PIXIE smart switch - SWL600BTAM - perfect... Learn More → What types of fans can I control with PIXIE? There are 3 different types of fans you can control with PIXIE. 1. Table fans and... Learn More → What happens to my PIXIE smart home if the power goes out? When power is restored your PIXIE device will operate just as they did before the... Learn More → What garage doors does PIXIE work with? PIXIE works with a wide range of automatic garage door motors. Most manufacturers including: 1) B&D... Learn More → What automatic blinds does PIXIE work with? PIXIE works with a wide range of automatic / motorised blinds, awnings and curtains. This... Learn More → Will PIXIE work with my mobile phone? PIXIE works with both Apple (iOS) and Android devices. Additionally there is an iPAD version for... Learn More → What do the lights on my PIXIE Gateway mean? Visual indication of button and state of PIXIE Gateway Important If you choose to RESET your PIXIE... Learn More → What's the difference between the SMF/BT and S2W/BT? The SMF/BT (GEN1) and SMF/BTAS (GEN3) are the multi function controllers which requires only an... Learn More → What the difference between the PIXIE STCBT timer and PIXIE STS350BT smart timer switch? There are differences between STC/BT (Smart Timer Controller) and STS350BT (Smart Timer Switch). Smart Timer Switch... Learn More → Why wont my PIXIE Gateway connect to my WiFi network? The SAL PIXIE gateway Gen1 (SGW/BT) uses WiFi to connect to your WiFi network, which... Learn More → What voice assistants and internet services does SAL Pixie operate with? The PIXIE smart home ecosystem is under constant development and all internet-enabled functions require both... Learn More → Will SAL PIXIE devices operate with a magnetic or leading edge load? Any PIXIE Dimmers are not compatible with leading-edge-only drivers or iron core / magnetic ballasts... Learn More → Will a SAL PIXIE switch device (SWL350BT) control a bathroom exhaust fan? Yes, the SWL350BT ( G2 ) smart switch will control an exhaust fan to a... Learn More → What is the signal distance of a PIXIE Bluetooth device? It is a maximum of 15 metres in clear view of each device, subject to... Learn More → What is the maximum load of a SAL PIXIE switch SWL350BT G2? A = For standard resistive loads, such as incandescent and halogen sources the maximum load is... Learn More → What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the "schedule" keep working? Yes. Once set, the “schedule” will continue to work as long as there is electricity... Learn More → Why can't I find any PIXIE devices when I use an Android phone? This depends on your Android OS and software version. Android phones require LOCATIONS SERVICES to be... Learn More →
