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Home Owner

  • All I need is a smart home design right now . Do you offer free designs?
  • Can I change the colour of the LED indicators on my buttons?
  • Can I control each socket on the Double Power Point seperatley?
  • Can I control my home when I am away?
  • Can I speak to a real person for some help?
  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Can I use PIXIE dimmers, switches and timers without Bluetooth?
  • Can I use PIXIE switches and dimmers without Bluetooth control?
  • Can you personalise the PIXIE APP?
  • Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?
  • Do PIXIE switches only work with SAL downlights?
  • Does PIXIE fit into iconic®?
  • Does PIXIE fit into Saturn®
  • Does PIXIE fit into Zen®
  • DOES PIXIE HAVE AN API
  • Does PIXIE still operate if I lose my phone or my phone battery is flat?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • Getting started – how to create a home in the PIXIE App
  • Google Home has stopped working unexpectedly Why?
  • How can I get some help?
  • How do I activate/deactivate Child Lock function on the Double Power Point?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I set a minimum dim level for my lights?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • HOW DOES PIXIE WORK WITH APPLE HOMEKIT
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How does PIXIE work with Home Assistant
  • HOW DOES PIXIE WORK WITH MATTER?
  • How Does PIXIE Work with ZETR Switch Grids
  • How does the PIXIE system work wirelessly?
  • How does the PIXIE Touch Panel work?
  • How to add more family members to control your PIXIE Plus home
  • How to control devices with the PIXIE App
  • How to control sensors with PIXIE
  • How to create and use Groups and Scenes in the PIXIE App
  • How to create schedules in the PIXIE App
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup Mobile Device Widgets with PIXIE PLUS
  • How to Setup SIRI Shortcuts with PIXIE PLUS
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • I have lost my device from the PIXIE App. Why?
  • I’m experiencing issue savings scenes or activating scenes via voice control
  • Introducing PIXIE 2022
  • My lights are dimmed really low, how do I make them immediately go to full?
  • My PIXIE dimmer stopped working
  • My SAL Pixie App could not find any devices on my phone?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • PIXIE Sensors
  • What brochures are available for PIXIE to give my customers?
  • What do the lights on my PIXIE Gateway mean?
  • What happens to my PIXIE smart home if the power goes out?
  • What is in the PIXIE Touch Panel Value Kits
  • What is MASTERlink and How to Use It
  • What is RippleShield Technology
  • What is the SWL10L and SBP10L non smart mechs for?
  • What voice assistants and internet services does SAL Pixie operate with?
  • What wall plates does PIXIE fit into?
  • What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the “schedule” keep working?
  • What’s the difference between the PIXIE App and the PIXIE Plus App?
  • Where do I download the PIXIE Apps?
  • Which Ceiling Fans Does PIXIE work with?
  • Why are my LED Lights flickering?
  • Why can’t I find any PIXIE devices when I use an Android phone?
  • Why can’t I update firmware on PIXIE devices
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Why is my PIXIE dimmer switch showing blue red and white
  • Will PIXIE work with my mobile phone?

Installation

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • All I need is a smart home design right now . Do you offer free designs?
  • Can I change the colour of the LED indicators on my buttons?
  • Can I control my home when I am away?
  • Can I speak to a real person for some help?
  • Can PIXIE control garden lights?
  • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
  • Can the PIXIE switch control a ceiling sweep/cooling fan?
  • Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?
  • Do I need to PAIR a multi-function device to enable operation?
  • Do I need to PAIR a two-way switch *S2WBT* device to enable operation?
  • Do SAL PIXIE Bluetooth devices operate with Bluetooth mesh?
  • Does PIXIE still operate if the internet stops working?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • Does the SAL PIXIE timer *STC/BT* require a PIXIE switch or dimmer to operate?
  • Does the SDD300BTAM need to be de-rated in multi-gang plates?
  • Getting started – how to create a home in the PIXIE App
  • How can I boost the range of my Bluetooth® Mesh?
  • How can I get some help?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I control loads more than 600Watts with PIXIE?
  • How do I create a GEOFENCE with PIXIE?
  • How do you wire a relay or contactor with an SWL350BT Smart Switch?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How Does PIXIE Work with ZETR Switch Grids
  • How does the PIXIE system work wirelessly?
  • How does the PIXIE Touch Panel work?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to do 2 way and 3 way control with PIXIE
  • How to make a PIXIE Sensor Timeout longer than 30 minutes?
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to perform Bluetooth Mesh Signal Strength test in the PIXIE App
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to setup Sunrise and Sunset Schedules
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • How to Update Firmware in PIXIE Devices
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
  • How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • I have lost my device from the PIXIE App. Why?
  • I’m hearing a noise from my PIXIE product, why?
  • In PIXIE app, there is a group control function. Do all the grouped PIXIE products have to be installed on the same eletrical circuit?
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • My PIXIE dimmer stopped working
  • My PIXIE Gateway Firmware update stuck
  • My PIXIE Switch Doesn’t Hold
  • My PIXIE switch turn on and then off again right away. Why?
  • My SAL Pixie App could not find any devices on my phone?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • PIXIE Sensors
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What happens to my PIXIE smart home if the power goes out?
  • What is a load correction device or CAPACITOR used for with PIXIE?
  • What is MASTERlink and How to Use It
  • What is RippleShield and how does it work with PIXIE?
  • What is RippleShield Technology
  • What is the best way to dim LED Strip
  • What is the signal distance of a PIXIE Bluetooth device?
  • What is the SWL10L and SBP10L non smart mechs for?
  • What the difference between the PIXIE STCBT timer and PIXIE STS350BT smart timer switch?
  • What training is available for PIXIE?
  • What voice assistants and internet services does SAL Pixie operate with?
  • What wall plates does PIXIE fit into?
  • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
  • What’s the difference between the SMF/BT and S2W/BT?
  • Where do I find my PIXIE training voucher code?
  • Why are my LED Lights flickering?
  • Why do my PIXIE switches keep blowing / failing / popping?
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Will PIXIE work with my mobile phone?

Integration

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?
  • Can I speak to a real person for some help?
  • Can I use PIXIE to control my projector screen?
  • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
  • Does PIXIE allow me to do 2way and 3way switching?
  • Does PIXIE have a public API/SDK to integrate with?
  • Does PIXIE still operate if the internet stops working?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • How can I get some help?
  • How do I create a GEOFENCE with PIXIE?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How does PIXIE work with Home Assistant
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to control sensors with PIXIE
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • PIXIE Sensors
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What automatic blinds does PIXIE work with?
  • What garage doors does PIXIE work with?
  • What is MASTERlink and How to Use It
  • Which Ceiling Fans Does PIXIE work with?
  • Air conditioning
    • Does PIXIE work with air conditioning systems?
    • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Blinds
    • Does PIXIE work with MORITZ Blind and Curtain Motors
    • Does PIXIE work with Rollease Acmeda blinds?
    • Does PIXIE work with SOMFY blinds?
    • How does the PIXIE Touch Panel work?
    • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • Using Samsung SmartThings with PIXIE to Control More Devices
    • What automatic blinds does PIXIE work with?
  • Ceiling Fans
    • Can the PIXIE switch control a ceiling sweep/cooling fan?
    • How does the PIXIE Touch Panel work?
    • What types of fans can I control with PIXIE?
    • Which Ceiling Fans Does PIXIE work with?
  • Garage Doors
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • Intercom
    • Does PIXIE work with Intercom Systems?
    • How Does PIXIE Integrate with DaHua IP Intercom Systems?
    • How does PIXIE work with HIK Vision Intercom Systems?
  • Music
    • Does PIXIE work with Sonos?
    • Does PIXIE work with Spotify?
  • Sensors
    • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
    • How to control sensors with PIXIE
    • How to make a PIXIE Sensor Timeout longer than 30 minutes?
    • PIXIE Sensors

PIXIE Apps

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Can you personalise the PIXIE APP?
  • Does PIXIE still operate if I lose my phone or my phone battery is flat?
  • Getting started – how to create a home in the PIXIE App
  • How to Add Devices in the PIXIE App
  • How to add more family members to control your PIXIE Plus home
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to control devices with the PIXIE App
  • How to create and use Groups and Scenes in the PIXIE App
  • How to create schedules in the PIXIE App
  • How to give family members control of your PIXIE home from their phones.
  • How to Pair PIXIE Devices in the PIXIE App
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to perform Bluetooth Mesh Signal Strength test in the PIXIE App
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup Mobile Device Widgets with PIXIE PLUS
  • How to transfer from the PIXIE App to the PIXIE Plus App
  • How to update firmware in PIXIE devices from the PIXIE App
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What is MASTERlink and How to Use It
  • What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the “schedule” keep working?
  • What’s the difference between the PIXIE App and the PIXIE Plus App?
  • Where do I download the PIXIE Apps?
  • Why can’t I find any PIXIE devices when I use an Android phone?
  • Why can’t I update firmware on PIXIE devices
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Will PIXIE work with my mobile phone?

PIXIE Training

  • Having trouble registering or logging into PIXIE training
  • How much does PIXIE training cost?
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • What training is available for PIXIE?
  • What’s the difference between the PIXIE online training and face to face training?
  • Where do I find my PIXIE training voucher code?

PIXIE Works With

  • Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?
  • Can I use PIXIE to control my projector screen?
  • Does PIXIE have a public API/SDK to integrate with?
  • DOES PIXIE HAVE AN API
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • HOW DOES PIXIE WORK WITH APPLE HOMEKIT
  • HOW DOES PIXIE WORK WITH MATTER?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup SIRI Shortcuts with PIXIE PLUS
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What automatic blinds does PIXIE work with?
  • What garage doors does PIXIE work with?
  • What is MASTERlink and How to Use It
  • What is RippleShield Technology
  • What types of fans can I control with PIXIE?
  • Which Ceiling Fans Does PIXIE work with?

Popular

  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • Introducing PIXIE 2022
  • My PIXIE 2 way Switch is not working
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • What brochures are available for PIXIE to give my customers?
  • What is an Inrush Current Limiter why do you need it and when do you use it?
  • What is RippleShield and how does it work with PIXIE?
  • What is the largest load I can switch with PIXIE?
  • What wall plates does PIXIE fit into?
  • What’s the difference between the SMF/BT and S2W/BT?
  • Why are my LED Lights flickering?

Products

  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Does PIXIE control RGBW LED Strip
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Heated Towel Rails?
  • Does the SDD300BTAM need to be de-rated in multi-gang plates?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I control loads more than 600Watts with PIXIE?
  • How do I set the SAL PIXIE timer for activity under an hour?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
  • How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster
  • How to use the PIXIE pro LED controllers – white and RGB
  • I have lost my device from the PIXIE App. Why?
  • My PIXIE 2 way Switch is not working
  • My PIXIE Gateway Firmware update stuck
  • My PIXIE Switch Doesn’t Hold
  • PIXIE Dimmer not working correctly or failing to operate reliably?
  • PIXIE Sensors
  • What is a load correction device or CAPACITOR used for with PIXIE?
  • What is in the PIXIE Touch Panel Value Kits
  • What is RippleShield and how does it work with PIXIE?
  • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
  • What’s the difference between the SDD350BT and the SDD300BTAM
  • Why is my PIXIE dimmer switch showing blue red and white
  • Dimmers
    • Advanced Troubleshooting for Electricians and Systems Integrators #1
    • Can I turn off the dimming function on the *PIXIE Smart Dimmer* and convert the device to a switch to control a non-dimmable load?
    • Can I use PIXIE dimmers, switches and timers without Bluetooth?
    • Can I use PIXIE switches and dimmers without Bluetooth control?
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Do PIXIE switches only work with SAL downlights?
    • Does PIXIE work with DALI and DALI2?
    • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
    • Does the SDD300BTAM need to be de-rated in multi-gang plates?
    • How do I change the dimmer off and on fade rate (dimmer slow on and off)
    • How do I pair a multifunction control *SMFBT?
    • How do I set a minimum dim level for my lights?
    • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
    • How to do 2 way and 3 way control with PIXIE
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • I’m hearing a noise from my PIXIE product, why?
    • My lights are dimmed really low, how do I make them immediately go to full?
    • My PIXIE dimmer stopped working
    • PIXIE Dimmer not working correctly or failing to operate reliably?
    • What is a load correction device or CAPACITOR used for with PIXIE?
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is in the PIXIE Touch Panel Value Kits
    • What is RippleShield and how does it work with PIXIE?
    • What is the best way to dim LED Strip
    • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
    • What’s the difference between the SDD350BT and the SDD300BTAM
    • Why do my PIXIE switches keep blowing / failing / popping?
    • Why is my PIXIE dimmer switch showing blue red and white
    • Will SAL PIXIE devices operate with a magnetic or leading edge load?
  • Gateway
    • Google Home has stopped working unexpectedly Why?
    • How many (master) PIXIE devices eg: switches or dimmers can I connect to a PIXIE HOME
    • How many users can I have controlling a SAL PIXIE HOME?
    • How to setup Sunrise and Sunset Schedules
    • My PIXIE Gateway Firmware update stuck
    • Using Samsung SmartThings with PIXIE to Control More Devices
    • What do the lights on my PIXIE Gateway mean?
    • What is in the PIXIE Touch Panel Value Kits
    • Why wont my PIXIE Gateway connect to my WiFi network?
  • LED Strip Controller
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Does PIXIE control RGBW LED Strip
    • How to use the PIXIE pro LED controllers – white and RGB
    • What is the best way to dim LED Strip
  • Multifunction
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Do I need to PAIR a two-way switch *S2WBT* device to enable operation?
    • How do I pair a multifunction control *SMFBT?
    • How to do 2 way and 3 way control with PIXIE
    • How to Pair PIXIE Scenes to a Multifunction Controller
    • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • What’s the difference between the SMF/BT and S2W/BT?
  • Sensors
    • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
    • PIXIE Sensors
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is MASTERlink and How to Use It
    • Why do my PIXIE switches keep blowing / failing / popping?
  • Switches
    • Advanced Troubleshooting for Electricians and Systems Integrators #1
    • Can I control each socket on the Double Power Point seperatley?
    • Can I use PIXIE dimmers, switches and timers without Bluetooth?
    • Can I use PIXIE switches and dimmers without Bluetooth control?
    • Can PIXIE control garden lights?
    • Can PIXIE switch turn ON/OFF a contactor (relay) to control super large loads (e.g. 3000 W) like house heaters, swimming pools, fans?
    • Do PIXIE switches only work with SAL downlights?
    • Does PIXIE work with Heated Towel Rails?
    • How do I activate/deactivate Child Lock function on the Double Power Point?
    • How do I control loads more than 600Watts with PIXIE?
    • How do I pair a multifunction control *SMFBT?
    • How do you wire a relay or contactor with an SWL350BT Smart Switch?
    • How to control sensors with PIXIE
    • How to do 2 way and 3 way control with PIXIE
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • I’m hearing a noise from my PIXIE product, why?
    • Is it possible to control the USB port on the PIXIE smart plug seperate to the power socket?
    • My PIXIE Switch Doesn’t Hold
    • My PIXIE switch turn on and then off again right away. Why?
    • What is a load correction device or CAPACITOR used for with PIXIE?
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is the largest load I can switch with PIXIE?
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Does PIXIE Work With Mitsubishi Air Conditioning Systems?

6 min read

Yes PIXIE provides integrated control with Mitsubishi Electric Air Conditioning systems – both split and ducted systems.

This provides the ability to control the Mitsubishi Electric air conditioning system using the PIXIE PLUS App and the PIXIE Touch panel.

This is compatible with Mitsubishi Electric M Series, P Series and CITY MULTI indoor units manufactured after January 2015.

 

What is Needed to Make this work? #

There are specific models and components needed to make this integration operate correctly.

 

A Compatible Mitsubishi Electric System #

Check here for latest models: https://www.mitsubishielectric.com.au/product/mac-568if-e-wi-fi-controller/

 

Note users are reporting the above unit is now out of date – BUT – The Mitsubishi Electric website in Australia has not been updated.

The NZ ME website is reporting the new part umber is: MAC-588IF-E.

It appears the main different between the -588 (current version) and the -568 (reported as out of date) is the WiFi signal in stronger in the current version and a simpler QR scanning process. Not other changes are noted in ME documentation.

 

As of July 2023 here is a re-published list from MITSUSBISHI ELECTRICAUSTRALIA:

  • MSZ-AP25/35/42/50/60/71/80VG(D)
  • MSZ-EF22/25/35/42/50VES/VEW/VEB
  • MSZ-FH25/35/50VE
  • MSZ-GE22/25/35/42/50VA(D) and MSZ-GE60/71/80VA(D)
  • MSZ-GL25/35/42/50/60/71/80
  • MSZ-LN25/35/50/60VGD
  • MSY-GN25/35/42/50/60/71/80VF
  • MFZ-KJ25/35/50/60VE
  • PEA-RP100/125/140GAA
  • PEA-RP170/200WJA
  • PEA-RP/M250WHA*
  • PEAD-RP71/100/125/140JAA
  • CITY MULTI indoor units*

 


A Complete List from the NZ website ( note part numbers may differ in Australia) #

This information is also published in Australia on a distributors website here:

Mitsubishi Electric MAC-588IF-E Air Conditioner Wi-Fi Adaptor

 

The following Mitsubishi Electric models can be connected to the Wi-Fi Control Service via a compatible Wi-Fi Interface (MAC-588IF-E / MAC-578IF-E / MAC-568IF-E / MAC-559IF-E / MAC-558IF-E).

Heat pump indoor models: #
High Walls #
  • MSZ-AP15/20VGD
  • MSZ-AP25/35/42/50/60/71/80VGD(2)
  • MSZ-AP25/35/42/50/60/71/80VGKD(2) has Wi-Fi built in
  • MSZ-EF25/35/42/50VGK(B/S/W) has Wi-Fi built in
  • MSZ-LN25/35/50/60VG(2/3)(R/V/B) has Wi-Fi built in
  • MSZ-AS90VGD-A1
  • PKA-M71/100KAL
  • MSZ-GS25/35/42/50/60/71/80VGD
  • MSZ-LN25/35/50/60VG(R/V/B)
  • MSZ-EF22/25/35/42/50VE(2)(B/S/W)
  • MSZ-GL22/25/35/42/50/60/71/80VGD
  • MSZ-GE22/25/35/42/50VAD2
  • MSZ-GE22/25/33/35/42/50/60/71/80VAD
  • MSZ-GE22/25/33/35/42/50/60/71/80VA*
  • MSZ-FH25/35/50VE(HZ)
  • MSZ-FB35/50VA(H)
  • PKA-RP71/100KAL
Floor Consoles #
  • MFZ-KW25/35/42/50/60VG(HZ)
  • MFXZ-KW25/35/50VG
  • MFZ-KJ25/35/50/60VE(HZ)
  • MFZ-KA25/35/50VA
  • MFZ-FB50VAH
Ducted Systems and Zone Controller #
  • PEAD-M50/60/71/100/125/140JAA
  • PEA-M100/125/140GAA
  • PEA-M100/125/140/160HAA
  • PEA-M180/200/250LAA
  • PEAD-RP71/100/125/140JAA
  • PEA-RP71/100/125/140EAQ
  • PEA-RP100/125/140GAA
  • PEA-RP170/200WJA
  • PEA-RP250WHA
  • PAC-ZC40/80
Concealed Systems #
  • SEZ-M35/50/60/71VAD
  • SEZ-KD35/50/60/71VAQ
Ceiling Cassettes #
  • MLZ-KP25/35/50VF
  • SLZ-M25/35/50/60FA
  • PLA-M71/100/125/140EA(2)
  • SLZ-KF25/35/50/60VA3
  • PLA-RP60/71/100/125/140BA
Ceiling Suspended #
  • PCA-M50/60/71/100/125/140KA(2)
  • PCA-RP50/60/71/100/125/140KAQ

* Note: When a Wi-Fi Interface is retrofitted to older indoor models a set of safe defaults may be used. Which are minimum and maximum temperatures (cooling: 19-30 / heating: 17-28 / auto: 19-28)

 

A Mitsubishi Electric WiFi device. #

The Mitsubishi MAC-568IF-E (now MAC-5688IF-E) Wi-Fi Wi-Fi module installed on each compatible version which you would like to integrate with PIXIE:

WiFi module: https://www.mitsubishielectric.com.au/product/mac-568if-e-wi-fi-controller/

 

 

A PIXIE SGW3/BTAM Gateway #

You must be using the PIXIE PLUS app and PIXIE Gen3 gateway with up to date firmware – updated after June 2023

This integration provides both mobile device setup and control ( phone, tablet etc. – on both iOS and Android) as well as PIXIE Touch Panel operation of the activated Mitsubishi Air Conditioning Systems.

 

Essential Steps #

(1) Install the air conditioning system with all of the normal thermostats and wall stations as normal including the necessary Wi-Fi module as detailed above.

(2) Install the PIXIE solution, connect the PIXIE G3 Gateway to the home network and PIXIE PLUS App

(3) The Mitsubishi Electric system must be setup initially using the Mitsubishi Electric Wi-Fi Control App downloaded from the App Store or Google Play Store.

  • ⇒ IOS Version
  • ⇒ Android Version

 

ESSENTIAL SETUP STEP

Within the Mitsubishi Electric App users MUST enable “ECHONETLITE as per the picture below. You can enable Echonet Lite under [Edit Unit] if you are using a MAC-588/578/568IF-E Wi-Fi Interface.

ECHONETLITE SET TO YES TO ENABLE PIXIE ACCESS

More info abut ECHONETLITE can be found as per the link below.

Echonet Lite is an international home automation control communication protocol standard and is available only on the MAC-588IF-E / MAC-578IF-E / MAC-568IF-E Wi-Fi Interface.

The Echonet Lite specification, in particular, is a communication protocol compatible with the now ubiquitous Internet. It is designed for ease of use and is simpler than the Echonet specification.The Echonet Lite specification is already compatible with more than 100 types of device.

https://www.mitsubishi-electric.co.nz/wifi/learn_echonet.aspx

 

(4) The Mitsubishi Electric Wi-Fi module and the PIXIE G3 Gateway must be on the same subnet IP of your home network.

(5) From the PIXIE PLUS App, scan for new devices and add the AIR CON items found.

 

PLEASE NOTE: This final step of adding the aircon items to the PIXIE PLUS App does take longer than it normally takes to add native PIXIE devices so please be patient here.

 

What is the Outcome Achieved? #

Its possible to control the following either from the PIXIE PLUS App and / or the PIXIE Touch Panel (Part#: STP54BTAS) directly without using the on-wall control panel or the Mitsubishi Electric App.

  • ⇒ Control or Monitor from Anywhere
  • ⇒ Turn air conditioners on/off
  • ⇒ Change temperature set point
  • ⇒ Change Operating Modes (Auto, Heat, Cool, Dry, Fan)
  • ⇒ Change fan speeds
  • ⇒ Change airflow direction (Swing and direction)

 

VARIOUS OPERATING MODES ON ANDROID MOBILE DEVICE

 

PIXIE Scenes #

In addition to these discreet functions, using PIXIE Scenes, users can create scenes to enable specific modes ( auto, cool, heat, dry, fan); a temperature set point; fan speed; and swing operation in any combination desired.

Then, pressing a single SCENE function in PIXIE will set all of these variables for the affected Mitsubishi Electric system/s.

As scenes can also be paired to PIXIE Multifunction controllers which are mounted on the wall, these scene can be recalled from a single-tap or double tap function from one or more multifunction buttons.

 

SETTING SCENE FOR PIXIE TO OPERATE SPECIFIC MODES AND FUNCTIONS FOR AIR CONDITIONING

 

PIXIE Schedules #

As the Mitsubishi Electric systems appear in the app as a single device its possible to schedule these in multiple ways.

  • ⇒ As an individual device with specific operational characteristics according to its type – ducted or split system.
  • ⇒ As part of a scene, where the Mitsubishi Electric systems are just one of the PIXIE devices being controlled in that scene. For example a “Prepare Home” scene could set all the Air cons, lights, fans and blinds in a home to be just like you like them automatically from a schedule.
  • ⇒ Of course a Scene with JUST the air conditioning can be created too.

 

Voice Control Air Conditioning #

As the Mitsubishi Electric air conditioning systems are now part of the PIXIE ecosystem, its possible to control them with your voice too.

The best way to do this is to create scenes and then use voice commands to activate your scenes.

This provides Mitsubishi Electric air conditioning systems the ability to access Alexa, Google Home, SIRI shortcuts voice assistants for a more integrated smart home solution.

 

PIXIE PROGRAMode for More Sophisticated Scenarios #

The new sophisticated PROGRAMode for PIXIE Plus provides yet another way for the Mitsubishi Electric aircon systems to be controlled from PIXIE.

The PROGRAMode can be used to create sophisticated automated operations based on how the home is being used.

For example if the homeowner has Split air/con system in the study as well as a PIXIE Dimmer.

A PROGRAM could be created:

==

If the day is Monday to Friday, between 6pm and 12pm, from 1st June until the 31 August AND

The PIXIE Dimmer is ON in the STUDY 

THEN

Turn on the Aircon to HEAT at 25degrees, fan speed 1, auto-swing enabled.

==

 

What Cannot be Achieved? #

Zoning cannot be achieved as the API ( programming interface) provided does not permit 3rd parties to provide zone control.

We are currently exploring other methods to control zoning and will provide an updated in due course.

 


 

air-con, mitsubishi electric, WiFi, wireless
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Updated on February 11, 2025
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Table of Contents
  • What is Needed to Make this work?
    • A Compatible Mitsubishi Electric System
    • A Complete List from the NZ website ( note part numbers may differ in Australia)
      • Heat pump indoor models:
      • High Walls
      • Floor Consoles
      • Ducted Systems and Zone Controller
      • Concealed Systems
      • Ceiling Cassettes
      • Ceiling Suspended
    • A Mitsubishi Electric WiFi device.
    • A PIXIE SGW3/BTAM Gateway
    • Essential Steps
  • What is the Outcome Achieved?
    • PIXIE Scenes
    • PIXIE Schedules
    • Voice Control Air Conditioning
    • PIXIE PROGRAMode for More Sophisticated Scenarios
  • What Cannot be Achieved?
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  • Follow
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