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Home Owner

  • All I need is a smart home design right now . Do you offer free designs?
  • Can I change the colour of the LED indicators on my buttons?
  • Can I control each socket on the Double Power Point seperatley?
  • Can I control my home when I am away?
  • Can I speak to a real person for some help?
  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Can I use PIXIE dimmers, switches and timers without Bluetooth?
  • Can I use PIXIE switches and dimmers without Bluetooth control?
  • Can you personalise the PIXIE APP?
  • Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?
  • Do PIXIE switches only work with SAL downlights?
  • Does PIXIE fit into iconic®?
  • Does PIXIE fit into Saturn®
  • Does PIXIE fit into Zen®
  • DOES PIXIE HAVE AN API
  • Does PIXIE still operate if I lose my phone or my phone battery is flat?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • Getting started – how to create a home in the PIXIE App
  • Google Home has stopped working unexpectedly Why?
  • How can I get some help?
  • How do I activate/deactivate Child Lock function on the Double Power Point?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I set a minimum dim level for my lights?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • HOW DOES PIXIE WORK WITH APPLE HOMEKIT
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How does PIXIE work with Home Assistant
  • HOW DOES PIXIE WORK WITH MATTER?
  • How Does PIXIE Work with ZETR Switch Grids
  • How does the PIXIE system work wirelessly?
  • How does the PIXIE Touch Panel work?
  • How to add more family members to control your PIXIE Plus home
  • How to control devices with the PIXIE App
  • How to control sensors with PIXIE
  • How to create and use Groups and Scenes in the PIXIE App
  • How to create schedules in the PIXIE App
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup Mobile Device Widgets with PIXIE PLUS
  • How to Setup SIRI Shortcuts with PIXIE PLUS
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • I have lost my device from the PIXIE App. Why?
  • I’m experiencing issue savings scenes or activating scenes via voice control
  • Introducing PIXIE 2022
  • My lights are dimmed really low, how do I make them immediately go to full?
  • My PIXIE dimmer stopped working
  • My SAL Pixie App could not find any devices on my phone?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • PIXIE Sensors
  • What brochures are available for PIXIE to give my customers?
  • What do the lights on my PIXIE Gateway mean?
  • What happens to my PIXIE smart home if the power goes out?
  • What is in the PIXIE Touch Panel Value Kits
  • What is MASTERlink and How to Use It
  • What is RippleShield Technology
  • What is the SWL10L and SBP10L non smart mechs for?
  • What voice assistants and internet services does SAL Pixie operate with?
  • What wall plates does PIXIE fit into?
  • What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the “schedule” keep working?
  • What’s the difference between the PIXIE App and the PIXIE Plus App?
  • Where do I download the PIXIE Apps?
  • Which Ceiling Fans Does PIXIE work with?
  • Why are my LED Lights flickering?
  • Why can’t I find any PIXIE devices when I use an Android phone?
  • Why can’t I update firmware on PIXIE devices
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Why is my PIXIE dimmer switch showing blue red and white
  • Will PIXIE work with my mobile phone?

Installation

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • All I need is a smart home design right now . Do you offer free designs?
  • Can I change the colour of the LED indicators on my buttons?
  • Can I control my home when I am away?
  • Can I speak to a real person for some help?
  • Can PIXIE control garden lights?
  • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
  • Can the PIXIE switch control a ceiling sweep/cooling fan?
  • Do Hager Silhouette, Allure and Finesse wall plates work with PIXIE?
  • Do I need to PAIR a multi-function device to enable operation?
  • Do I need to PAIR a two-way switch *S2WBT* device to enable operation?
  • Do SAL PIXIE Bluetooth devices operate with Bluetooth mesh?
  • Does PIXIE still operate if the internet stops working?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • Does the SAL PIXIE timer *STC/BT* require a PIXIE switch or dimmer to operate?
  • Does the SDD300BTAM need to be de-rated in multi-gang plates?
  • Getting started – how to create a home in the PIXIE App
  • How can I boost the range of my Bluetooth® Mesh?
  • How can I get some help?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I control loads more than 600Watts with PIXIE?
  • How do I create a GEOFENCE with PIXIE?
  • How do you wire a relay or contactor with an SWL350BT Smart Switch?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How Does PIXIE Work with ZETR Switch Grids
  • How does the PIXIE system work wirelessly?
  • How does the PIXIE Touch Panel work?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to do 2 way and 3 way control with PIXIE
  • How to make a PIXIE Sensor Timeout longer than 30 minutes?
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to perform Bluetooth Mesh Signal Strength test in the PIXIE App
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to setup Sunrise and Sunset Schedules
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • How to Update Firmware in PIXIE Devices
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
  • How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • I have lost my device from the PIXIE App. Why?
  • I’m hearing a noise from my PIXIE product, why?
  • In PIXIE app, there is a group control function. Do all the grouped PIXIE products have to be installed on the same eletrical circuit?
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • My PIXIE dimmer stopped working
  • My PIXIE Gateway Firmware update stuck
  • My PIXIE Switch Doesn’t Hold
  • My PIXIE switch turn on and then off again right away. Why?
  • My SAL Pixie App could not find any devices on my phone?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • PIXIE Sensors
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What happens to my PIXIE smart home if the power goes out?
  • What is a load correction device or CAPACITOR used for with PIXIE?
  • What is MASTERlink and How to Use It
  • What is RippleShield and how does it work with PIXIE?
  • What is RippleShield Technology
  • What is the best way to dim LED Strip
  • What is the signal distance of a PIXIE Bluetooth device?
  • What is the SWL10L and SBP10L non smart mechs for?
  • What the difference between the PIXIE STCBT timer and PIXIE STS350BT smart timer switch?
  • What training is available for PIXIE?
  • What voice assistants and internet services does SAL Pixie operate with?
  • What wall plates does PIXIE fit into?
  • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
  • What’s the difference between the SMF/BT and S2W/BT?
  • Where do I find my PIXIE training voucher code?
  • Why are my LED Lights flickering?
  • Why do my PIXIE switches keep blowing / failing / popping?
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Will PIXIE work with my mobile phone?

Integration

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?
  • Can I speak to a real person for some help?
  • Can I use PIXIE to control my projector screen?
  • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
  • Does PIXIE allow me to do 2way and 3way switching?
  • Does PIXIE have a public API/SDK to integrate with?
  • Does PIXIE still operate if the internet stops working?
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with Breezeway™ Powerlouvre™ Windows
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • How can I get some help?
  • How do I create a GEOFENCE with PIXIE?
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • How does PIXIE work with HIK Vision Intercom Systems?
  • How does PIXIE work with Home Assistant
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to control sensors with PIXIE
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • PIXIE Sensors
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What automatic blinds does PIXIE work with?
  • What garage doors does PIXIE work with?
  • What is MASTERlink and How to Use It
  • Which Ceiling Fans Does PIXIE work with?
  • Air conditioning
    • Does PIXIE work with air conditioning systems?
    • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Blinds
    • Does PIXIE work with MORITZ Blind and Curtain Motors
    • Does PIXIE work with Rollease Acmeda blinds?
    • Does PIXIE work with SOMFY blinds?
    • How does the PIXIE Touch Panel work?
    • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • Using Samsung SmartThings with PIXIE to Control More Devices
    • What automatic blinds does PIXIE work with?
  • Ceiling Fans
    • Can the PIXIE switch control a ceiling sweep/cooling fan?
    • How does the PIXIE Touch Panel work?
    • What types of fans can I control with PIXIE?
    • Which Ceiling Fans Does PIXIE work with?
  • Garage Doors
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • Intercom
    • Does PIXIE work with Intercom Systems?
    • How Does PIXIE Integrate with DaHua IP Intercom Systems?
    • How does PIXIE work with HIK Vision Intercom Systems?
  • Music
    • Does PIXIE work with Sonos?
    • Does PIXIE work with Spotify?
  • Sensors
    • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
    • How to control sensors with PIXIE
    • How to make a PIXIE Sensor Timeout longer than 30 minutes?
    • PIXIE Sensors

PIXIE Apps

  • Advanced Troubleshooting for Electricians and Systems Integrators #1
  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Can you personalise the PIXIE APP?
  • Does PIXIE still operate if I lose my phone or my phone battery is flat?
  • Getting started – how to create a home in the PIXIE App
  • How to Add Devices in the PIXIE App
  • How to add more family members to control your PIXIE Plus home
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • How to control devices with the PIXIE App
  • How to create and use Groups and Scenes in the PIXIE App
  • How to create schedules in the PIXIE App
  • How to give family members control of your PIXIE home from their phones.
  • How to Pair PIXIE Devices in the PIXIE App
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
  • How to perform Bluetooth Mesh Signal Strength test in the PIXIE App
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup Mobile Device Widgets with PIXIE PLUS
  • How to transfer from the PIXIE App to the PIXIE Plus App
  • How to update firmware in PIXIE devices from the PIXIE App
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What is MASTERlink and How to Use It
  • What will happen to my schedules if I turn off my phone, or if I take my phone out? Will the “schedule” keep working?
  • What’s the difference between the PIXIE App and the PIXIE Plus App?
  • Where do I download the PIXIE Apps?
  • Why can’t I find any PIXIE devices when I use an Android phone?
  • Why can’t I update firmware on PIXIE devices
  • Why does my PIXIE system not work reliably?
  • Why is my PIXIE app not connecting when opened?
  • Will PIXIE work with my mobile phone?

PIXIE Training

  • How much does PIXIE training cost?
  • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
  • What training is available for PIXIE?
  • What’s the difference between the PIXIE online training and face to face training?
  • Where do I find my PIXIE training voucher code?

PIXIE Works With

  • Can I integrate PIXIE with my CBUS®, Dynalite®, Control4® System?
  • Can I use PIXIE to control my projector screen?
  • Does PIXIE have a public API/SDK to integrate with?
  • DOES PIXIE HAVE AN API
  • Does PIXIE work with air conditioning systems?
  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with DALI and DALI2?
  • Does PIXIE work with Heated Towel Rails?
  • Does PIXIE work with Intercom Systems and Video Doorbells?
  • Does PIXIE work with Intercom Systems?
  • Does PIXIE Work With Mitsubishi Air Conditioning Systems?
  • Does PIXIE work with MORITZ Blind and Curtain Motors
  • Does PIXIE work with Rollease Acmeda blinds?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
  • How Does PIXIE Integrate with DaHua IP Intercom Systems?
  • HOW DOES PIXIE WORK WITH APPLE HOMEKIT
  • HOW DOES PIXIE WORK WITH MATTER?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How To Set Up a PIXIE Blind Controller for Motorised Blinds in your Smart Home
  • How to setup Google Home with PIXIE Plus for voice control
  • How to Setup SIRI Shortcuts with PIXIE PLUS
  • How to Sync Music to my PIXIE App and RGB LED Strip
  • I can’t connect my Google Nest WiFi to my PIXIE Gateway
  • My Merlin garage door only works some of the time. How do I make it work 100% of the time with PIXIE?
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • Using Samsung SmartThings with PIXIE to Control More Devices
  • What automatic blinds does PIXIE work with?
  • What garage doors does PIXIE work with?
  • What is MASTERlink and How to Use It
  • What is RippleShield Technology
  • What types of fans can I control with PIXIE?
  • Which Ceiling Fans Does PIXIE work with?

Popular

  • Does PIXIE work with Amazon Echo, Google Home, Apple Home Kit, Samsung SmartThings?
  • Does PIXIE work with SOMFY blinds?
  • Does PIXIE work with Sonos?
  • Does PIXIE work with Spotify?
  • How to Setup and use the PIXIE Translator – PC100T-R-BTAS
  • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
  • Introducing PIXIE 2022
  • My PIXIE 2 way Switch is not working
  • PIXIE PLUS PROGRAMode – The Complete Guide
  • What brochures are available for PIXIE to give my customers?
  • What is an Inrush Current Limiter why do you need it and when do you use it?
  • What is RippleShield and how does it work with PIXIE?
  • What is the largest load I can switch with PIXIE?
  • What wall plates does PIXIE fit into?
  • What’s the difference between the SMF/BT and S2W/BT?
  • Why are my LED Lights flickering?

Products

  • Can I upload my own photos onto the PIXIE Touch Panel?
  • Does PIXIE control RGBW LED Strip
  • Does PIXIE work with and fit into Hager plates?
  • Does PIXIE work with Heated Towel Rails?
  • Does the SDD300BTAM need to be de-rated in multi-gang plates?
  • How do I change the dimmer off and on fade rate (dimmer slow on and off)
  • How do I control loads more than 600Watts with PIXIE?
  • How do I set the SAL PIXIE timer for activity under an hour?
  • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
  • How to Pair PIXIE Scenes to a Multifunction Controller
  • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
  • How to use the PC100T-R-BTAS ( PIXIE Translator ) as a Booster
  • How to use the PIXIE pro LED controllers – white and RGB
  • I have lost my device from the PIXIE App. Why?
  • My PIXIE 2 way Switch is not working
  • My PIXIE Gateway Firmware update stuck
  • My PIXIE Switch Doesn’t Hold
  • PIXIE Dimmer not working correctly or failing to operate reliably?
  • PIXIE Sensors
  • What is a load correction device or CAPACITOR used for with PIXIE?
  • What is in the PIXIE Touch Panel Value Kits
  • What is RippleShield and how does it work with PIXIE?
  • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
  • What’s the difference between the SDD350BT and the SDD300BTAM
  • Why is my PIXIE dimmer switch showing blue red and white
  • Dimmers
    • Advanced Troubleshooting for Electricians and Systems Integrators #1
    • Can I turn off the dimming function on the *PIXIE Smart Dimmer* and convert the device to a switch to control a non-dimmable load?
    • Can I use PIXIE dimmers, switches and timers without Bluetooth?
    • Can I use PIXIE switches and dimmers without Bluetooth control?
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Do PIXIE switches only work with SAL downlights?
    • Does PIXIE work with DALI and DALI2?
    • Does the PIXIE SDD300BTAM dimmer work with SAL flickerGUARD lights
    • Does the SDD300BTAM need to be de-rated in multi-gang plates?
    • How do I change the dimmer off and on fade rate (dimmer slow on and off)
    • How do I pair a multifunction control *SMFBT?
    • How do I set a minimum dim level for my lights?
    • How many SFI enabled lights can be controlled per SDD400SFI Dimmers
    • How to do 2 way and 3 way control with PIXIE
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • I’m hearing a noise from my PIXIE product, why?
    • My lights are dimmed really low, how do I make them immediately go to full?
    • My PIXIE dimmer stopped working
    • PIXIE Dimmer not working correctly or failing to operate reliably?
    • What is a load correction device or CAPACITOR used for with PIXIE?
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is in the PIXIE Touch Panel Value Kits
    • What is RippleShield and how does it work with PIXIE?
    • What is the best way to dim LED Strip
    • What’s the difference between the PIXIE SDD300BTAM and the SDD400SFI
    • What’s the difference between the SDD350BT and the SDD300BTAM
    • Why do my PIXIE switches keep blowing / failing / popping?
    • Why is my PIXIE dimmer switch showing blue red and white
    • Will SAL PIXIE devices operate with a magnetic or leading edge load?
  • Gateway
    • Google Home has stopped working unexpectedly Why?
    • How many (master) PIXIE devices eg: switches or dimmers can I connect to a PIXIE HOME
    • How many users can I have controlling a SAL PIXIE HOME?
    • How to setup Sunrise and Sunset Schedules
    • My PIXIE Gateway Firmware update stuck
    • Using Samsung SmartThings with PIXIE to Control More Devices
    • What do the lights on my PIXIE Gateway mean?
    • What is in the PIXIE Touch Panel Value Kits
    • Why wont my PIXIE Gateway connect to my WiFi network?
  • LED Strip Controller
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Does PIXIE control RGBW LED Strip
    • How to use the PIXIE pro LED controllers – white and RGB
    • What is the best way to dim LED Strip
  • Multifunction
    • Can the LT8915DIMBT and LT8915RGBBT be used with any LED strip from any manufacturer
    • Do I need to PAIR a two-way switch *S2WBT* device to enable operation?
    • How do I pair a multifunction control *SMFBT?
    • How to do 2 way and 3 way control with PIXIE
    • How to Pair PIXIE Scenes to a Multifunction Controller
    • How to Pair PIXIE Scenes to a Multifunction Controller SMF-BTAS
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • What’s the difference between the SMF/BT and S2W/BT?
  • Sensors
    • How to Control a PIXIE sensor with a PIXIE sensor – PIXIE Sensor 2 way Control
    • PIXIE Sensors
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is MASTERlink and How to Use It
    • Why do my PIXIE switches keep blowing / failing / popping?
  • Switches
    • Advanced Troubleshooting for Electricians and Systems Integrators #1
    • Can I control each socket on the Double Power Point seperatley?
    • Can I use PIXIE dimmers, switches and timers without Bluetooth?
    • Can I use PIXIE switches and dimmers without Bluetooth control?
    • Can PIXIE control garden lights?
    • Can PIXIE switch turn ON/OFF a contactor (relay) to control super large loads (e.g. 3000 W) like house heaters, swimming pools, fans?
    • Do PIXIE switches only work with SAL downlights?
    • Does PIXIE work with Heated Towel Rails?
    • How do I activate/deactivate Child Lock function on the Double Power Point?
    • How do I control loads more than 600Watts with PIXIE?
    • How do I pair a multifunction control *SMFBT?
    • How do you wire a relay or contactor with an SWL350BT Smart Switch?
    • How to control sensors with PIXIE
    • How to do 2 way and 3 way control with PIXIE
    • How to use BELL PRESS or BP inputs and outputs on PIXIE Devices
    • How to use PIXIE Smart dimmers and switches with PRESTIGE plates
    • I’m hearing a noise from my PIXIE product, why?
    • Is it possible to control the USB port on the PIXIE smart plug seperate to the power socket?
    • My PIXIE Switch Doesn’t Hold
    • My PIXIE switch turn on and then off again right away. Why?
    • What is a load correction device or CAPACITOR used for with PIXIE?
    • What is an Inrush Current Limiter why do you need it and when do you use it?
    • What is the largest load I can switch with PIXIE?
    • What is the maximum load of a SAL PIXIE switch SWL350BT G2?
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How does the PIXIE system work wirelessly?

8 min read

The information below was originally provided to a home owner who was experiencing some confusion in understanding the fundamentals of the operation of the PIXIE solution.

It has been provided with specific ( anonymous ) details which related to their specific home an requirements, but is relevant for all home owners.

 

The Basics #

In most normally wired homes for controlling lighting ( and other devices), a standard light switch or dimmer is electrically connected via cabling to a lighting circuit.

When you operate that switch or dimmer, this device either isolates the electricity from running to the lights or it allows it to flow. Dimmers go one step further and allow the amount of energy allowed to flow to be variable and therefore, the amount of light produced varies.

That’s a very brief ( and probably oversimplified) summary.

When these normal switches and dimmers are replaced with a PIXIE dimmer or switch, the PIXIE device now controls the flow of electricity to those lights. This part of the operation is more or less the same as a standard switch or dimmer.

This is the important bit … The PIXIE devices MUST be electrically connected (somewhere – and typically at the wall plate location) to the load they are controlling – so this description from [NAME DELETED] (“ there wont be any wiring from the switch to the light on any configuration throughout the whole house”) is an impossibility for any system. Something must ultimately control the connected lights.

You can simply press the button on any PIXIE device and it will operate the connected light load as a normal switch does. This is the beauty of this setup, normal controlled is maintained AND wireless control and additional smarts are ALSO added.

 

The Wireless Part #

( Hopefully you should now see there are actually wires – the switch and dimmer are connected via wires to the electrical circuits [lights])

Once the PIXIE devices are installed, and added to the PIXIE App, a few important changes occur – which allow you to control all devices from anywhere in the home wirelessly.

1) Those PIXIE switches and dimmers are now securely linked to your mobile device and can only be controlled wirelessly from a Mobile phone with a PIXIE app (on multiple phones if you so choose) – no one else can control these devices wirelessly. Anyone can control these devices by pressing a button on the wall of course.

2) In adding all of these devices to the App you have also created a MESH or a collection of Bluetooth devices, which all communicate to each other using Bluetooth.

3) When you open the app, it automatically selects a SINGLE PIXIE device to which to connect, and when you press any buttons on the App to control anything in the home, all of these messages are sent via this single device – AND THIS DEVICE performs a few actions:

a. Responds to the message – that is: “Message received do I need to do anything – turn on / off / dim?”
b. Re-transmits the message to all other devices which are now part of the mesh
c. All devices repeat this process ensuring that all messages are sent to all devices in the mesh.
d. This happens in milliseconds.

4) Depending on where you are in the home physically, depends on which device the App will connect to. It will choose the device which has the strongest signal to you ( and your devices ) Bluetooth signal and as long as your mesh is designed well ( as per the design provided in this case), all devices can be controlled from everywhere.

So no matter where you are in the home you can wirelessly control all PIXIE connected devices.

 

Wireless 2 Way #

Ok so that’s the basics and wireless part, but what about these 2 way switches?

As we now have a mesh built we already know one way to control the home is from the Apps.

Another way is from a remote or ‘secondary’ device.

The PIXIE Dimmer and Switch are known as a “Master’ device – that is, a device which actually directly controls the electricity.

The remote devices, in this case your 2 way devices, are known as Secondary devices – That is, a device which communicates directly to the mesh AND which is powered from the electricity in the home BUT does not directly control the electricity.

Instead the secondary device sends a message, much like when you press a button on the App, and the MESH responds the same way as when you send a message from your App.

This means that you can have buttons on the wall anywhere in the home to control everything in the home – even though they are not directly connected by wires to the devices they are controlling.

 

Think of these Secondary devices as permanently powered Bluetooth remote controls which just happen to be mounted on the wall with your other dimmers, switches etc.

 

The PIXIE Touch Panel is an example of a super powerful Secondary device that allows you to control all devices, groups and scenes both from a touch panel and buttons, with the added benefit of always being on and present – and more cost effective than installing individual Secondary buttons to control every device, groups and scene individually.

In short whole home control from anywhere.

 

The Smarts #

This is the real power of PIXIE.

– You have direct control of all devices from the wall using standard electrical wiring – peace of mind (“I always have normal, direct control”) and standard wiring practices for simplicity
– You also have control of all of these devices from your Mobile App/s.
– AND – you can choose to have buttons on the wall – wherever you like – to control any other device in the home.

Of course PIXIE goes one step further with functions like Groups, Scenes and Schedules.

 

Groups #

A Group is a collection of PIXIE Devices – in your example – everything upstairs and everything downstairs could be 2 separate groups.

o From the App you can choose to control the GROUP instead of ( as well as ) the individual devices
o From the Secondary PIXIE device on the wall, you can choose to control the Group – defining the ‘members’ of the group and which group the secondary devices control is done during setup and can be changed at anytime in the future – remember they are a Bluetooth remote control
o Yes your whole home could be a single Group too
o You can have a lot of different Groups.

 

Scenes #

A Scene is a collection of devices with pre-determine operation – A Common Scene is “Welcome Home” which when activated (either from the app or a secondary device on the wall) produces the same outcome each time – For example  Dim the hallway lights to 50%, Open the Blinds, Dim the Kitchen Pedants to 90% and Switch on the Floor lamp in the lounge room.

o This Scene is a pre-determined MOOD that is setup in the App
o This Scene can then be activated from the App AND activated from a Secondary device on the wall too
o This effectively takes a ‘Software’ functions and gives it a hardware action – Being able to recall this scene from a button on the wall.

 

Schedules #

A Schedule is a time based function which can control an individual Device, a Group or a Scene

o For example “At 9am, with Group ‘Whole Home’ go to OFF” – because you know that everyone is at school or at work at 9am, and the children always leave the bathroom lights and fan on, as well as their bedroom lights. This Schedule turns all of this off Monday to Friday
o You choose which days at time for each Schedule you create
o These operate automatically in exactly the same way as controlling the device, group or scene from the App or from the Secondary device – but the system automatically does this based on time and day.
o The system knows the time and day because when setup using the App, it uses time and day information to set the devices time and day.

 

Voice Control and PIXIE Gateway #

The PIXIE Gateway – ( SGW3/BTAM) is a little gray box which literally acts as a bridge between the Bluetooth Mesh in your home and the Internet.

Its must be connected to your home network by either connecting it to your Wi-Fi in the home or plugging directly into your modem / router via an Ethernet cable.

When using the PIXIE Gateway, its also necessary to use the PIXIE PLUS app – which is also free.

 

Once connected its then possible to introduce 4 additional, advanced features into your PIXIE Home, including voice control.

1) You can control your home from anywhere as along as you and your home have an internet connection

2) You can choose who has control of which devices, groups and scenes, whilst at home and whilst not at home

3) You can have an unlimited number of guests with finely tuned control access

4) You can control your home with your voice using a large number of different voice assistants and cloud based services for further control and integration.

 

Fundamentally though, no matter how you’re controlling the home – voice, App, buttons on the wall – the control concepts are the same and the system operates in the same manner.

 


 

2 way, 2way, 3-way, 3way, Scenes, schedules, scheduling, Touch Panel, two way, wireless, wirelessly
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Updated on July 12, 2022
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Table of Contents
  • The Basics
  • The Wireless Part
  • Wireless 2 Way
  • The Smarts
    • Groups
    • Scenes
    • Schedules
  • Voice Control and PIXIE Gateway
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